Office Packs
Microsoft Office XP, Star Free Office, Appleworks

Desktop Publishing
Adobe Pagemaker, Quark XPress, Photoshop Elements, Paint Shop Pro

Utilities
Mozilla Thunderbird email program for spam protection.
Mozilla Firefox for really slick Internet browsing features.
Windows XP Service Pack 2 for good basic firewall protection.
Avast Pro or Grisoft AVG Antivirus for antivirus protection.
Go To My PC for computer access from the road.
Ewido or SpyDoctor for spyware removal.